Financial Products Specialist

3 days ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time
About the Role

This role involves providing exceptional customer service while handling incoming calls regarding financial products, policies, claims, benefits, and general inquiries. You will be responsible for delivering a high-quality customer experience while maintaining a high level of product knowledge.

Key Responsibilities
  • Handle inbound calls from clients regarding financial products, policies, claims, and services.
  • Provide accurate information and solutions to client queries in a friendly and professional manner.
  • Assist clients with policy updates, claim submissions, and product information.
  • Escalate complex queries to the relevant departments or specialists.
Working Conditions

This is a full-time position with shift work. Availability to work weekends and public holidays as needed. The estimated salary for this position is R 30,000 - R 50,000 per month.



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