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Copier Equipment Specialist
1 week ago
**Job Summary:**
We are seeking a skilled Copier Equipment Specialist to join our Service Department as soon as possible. The ideal candidate will have experience in maintaining, servicing, and repairing office equipment at customer locations within the assigned territory.
The successful candidate will be responsible for providing exceptional customer service and technical support by analyzing malfunctions, performing diagnostic tests, and running test copies to isolate issues.
The Copier Equipment Specialist will also be required to research costs and availability of replacement parts, maintain accurate job cards, delivery notes, and necessary paperwork, and provide timely service to keep customers satisfied.
- Analyze malfunctions based on customer descriptions.
- Perform diagnostic tests and run test copies to isolate issues.
- Research costs and availability of replacement parts.
- Maintain tools in good working order and complete work orders, parts requisitions, and daily logs.
Required Skills and Qualifications:
- Grade 12 with technical or computer-related subjects such as RTT or IT.
- CompTIA A+ and N+ certification.
- 1 – 3 years of experience in a similar field is advantageous.
- General computer skills.
- Ability to read and interpret parts lists and service manuals.
About Us:
Globevest Group is a leading provider of office automation solutions in South Africa. We pride ourselves on delivering exceptional service to our clients and are committed to providing ongoing training and development opportunities for our employees.