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Data Quality Manager

1 week ago

Port Elizabeth, Eastern Cape, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

Job Overview

We are seeking a highly skilled Data Quality Manager to build and lead our Quality Assurance department.

This is an exciting opportunity to develop processes, manage a high-performing team, and ensure the highest standards in data integrity, analysis, and reporting.

Key Responsibilities

  • Develop and enforce data quality standards and procedures to ensure the accuracy, completeness, and consistency of data used in market research projects.
  • Recruit, train, and manage a team of QA Controllers to support Research Operations.
  • Conduct regular audits of databases and data sources to assess data quality and address any identified issues promptly.
  • Proactively identify trends and patterns that may affect data integrity and take appropriate actions.
  • Work closely with research, operations, and client service teams to embed a quality-first culture.
  • Ensure data security and compliance with relevant data protection regulations and policies.
  • Stay up to date with industry best practices and emerging trends, recommending and implementing improvements to existing processes.
  • Coordinate daily, weekly, and monthly tasks and deadlines to maximise efficiency.

Requirements

  • Degree in a relevant field (e.g., Statistics, Business Analytics, Computer Science, Research).
  • Minimum 5 years in a Quality Assurance role, preferably in market research or data-driven industries.
  • Proven track record of setting up and managing a QA function, including hiring and leading teams.
  • Strong understanding of research methodologies, data validation techniques, and quality frameworks.
  • Proficiency in data analysis tools and programming languages commonly used in data quality management (e.g., SQL, SAS, Python, R).
  • Familiarity with data visualisation and reporting tools for communicating data quality metrics.

Desirable Skills

  • A strong leader with the ability to manage a diverse team.
  • Strong numeracy skills and exceptional attention to detail.
  • A proactive problem solver and quick thinker.
  • Strong communication and interpersonal skills.