Customer Service Team Lead

Customer Service Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town3 days agoJob title: Lead Generation Team LeadDescriptionAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team. This critical role involves leading a team in providing exceptional customer service and resolving complex...

Job Summary:We are seeking an experienced Support Manager to lead our customer support team and ensure efficient issue resolution. The ideal candidate should have a strong understanding of US consumer behavior, customer service expectations, and regulatory requirements.The Support Manager will be responsible for leading and mentoring the support team to meet...

Customer Support Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town1 day agoJob title: Client Support ManagerDescriptionJob Overview:We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous...

**Job Overview:**We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed...

Job Title: Client Experience DirectorWe are seeking a seasoned leader to head our Service Delivery Team at Lead Generation Group.This critical role involves leading a team in providing exceptional customer service and resolving complex issues. The ideal candidate will have a track record of delivering exceptional customer experiences and leading...

Job Description:Overview:We are seeking a highly skilled and experienced Service Delivery and Quality Assurance Lead to join our team at Lead Generation Group. The successful candidate will be responsible for driving exceptional customer experiences and resolving complex issues.Responsibilities:Developing and implementing effective strategies to improve...

Customer Support Team LeadWe are seeking a dedicated professional to lead our customer support team in delivering exceptional service.The ideal candidate will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Guide support representatives to meet and exceed service KPIs.Ensure timely handling...

About the Role:The Lead Service Specialist will lead our support team, driving them to deliver exceptional service and meet key performance indicators.This role requires a strong understanding of US consumer behavior, customer service expectations, and regulatory requirements.You'll be responsible for optimizing support processes, implementing best...

We are seeking a talented Customer Service Team Lead to join our team at Brights Hardware. In this role, you will be responsible for providing exceptional customer service and leading a team of customer-facing staff.Responsibilities:Manage customer complaints and resolve issues promptly.Develop and implement customer service strategies to improve customer...

**Job Overview**At Yellosa, we are seeking a Customer Service Team Lead to spearhead our customer support operations. This dynamic role involves driving customer satisfaction, optimizing daily functions, and delivering exceptional service in a vibrant environment.The ideal candidate will champion a customer-first culture while ensuring smooth daily...

Lead Generation Team Head - Job DescriptionAbout the Role:We are looking for a seasoned leader to head our Service Delivery Team at Lead Generation Group. This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Key Accountabilities:Implementing strategies to improve customer satisfaction and reduce...

Lead Customer Experience Specialist - Cape Town - Lead Generation GroupLead Generation Group Cape Town1 week agoAbout the Role:As a Lead Customer Experience Specialist, you'll play a critical role in shaping the customer experience at Lead Generation Group. You'll lead and mentor our support team, driving them to deliver exceptional service and meet key...

Service Delivery Team Leader - Job SummaryWe are seeking a seasoned leader to join our Service Delivery Team at Lead Generation Group. In this critical role, you will lead a team in providing exceptional customer service and resolving complex issues.Key Qualifications:A strong track record of delivering exceptional customer experiences.Proven leadership...

About the Position:We're seeking an Experience Quality Director to lead our support team and drive exceptional customer service.The ideal candidate will have a strong understanding of US consumer behavior, customer service expectations, and regulatory requirements.You'll be responsible for optimizing support processes, implementing best practices, and using...

About the JobThe Lead Generation Group is looking for an experienced Customer Service Leader to manage our customer support team. This role involves leading by example, guiding support representatives, and driving continuous improvement.The ideal candidate will have strong leadership, communication, and problem-solving skills. They should also be familiar...

About the RoleWe are looking for a seasoned Team Leader to join our customer service team at Trending Talent Solutions. As a key member of our leadership team, you will be responsible for leading, coaching, and managing the performance management of our agents.Responsibilities:Lead the team in achieving exceptional customer service standards through...

We are seeking a seasoned Customer Support Manager to lead our team in providing exceptional service to our customers. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Skills:Strong leadership and communication skills.Familiarity with CRM/ticketing systems.US customer...

Customer Service Management Executive PositionThis executive-level role involves overseeing customer service operations and driving continuous improvement.The ideal candidate will have a strong background in customer service management, as well as experience working with complex CRM systems.Main Responsibilities:Develop and execute strategies to enhance...

Retail and Customer Service ExpertiseThis leading retail company is seeking an experienced Branch Supervisor and/or future Branch Manager to lead our Cape Town branch team. In this role, you will be responsible for overseeing branch operations, managing staff, and driving sales growth.Main Responsibilities:Supervise and manage a team of 8 staff members,...

Lead Generation Customer Experience Director Job SummaryThis senior leadership role involves driving customer experience excellence across multiple teams.The ideal candidate will have a strong track record of improving customer satisfaction and loyalty, as well as experience working with complex CRM systems.Main Responsibilities:Develop and execute...