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Switchboard Operations Specialist
2 weeks ago
Status Staffing is seeking an experienced Switchboard Operations Specialist to join our team in Durbanville. This is a permanent position offering a competitive salary and opportunities for career growth.
About the RoleThe ideal candidate will have 2 years' experience in a similar role and possess strong communication skills. If you are looking for a challenging and rewarding career opportunity, we encourage you to apply.
Key ResponsibilitiesYour duties as a Switchboard Operations Specialist will include:
- Managing client calls and providing exceptional customer service.
- Taking messages and relaying them to the appropriate team member or manager.
- Communicating with clients via telephone and email to provide updates on their applications.
- Explain the product, pricing, and loan terms to customers and assist them in obtaining bank statements in the correct format.
- Assisting the front desk team in preparing and processing loan applications.
- Maintaining accurate records and following up with clients regarding pending applications.
You will work in a dynamic office environment, Monday to Friday, from 08:00 to 17:00. We offer a supportive team culture and opportunities for career advancement.
