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Network Operations Specialist

1 month ago

Johannesburg, Gauteng, South Africa SavageOne Pty Ltd Full time
Job Summary:

We are seeking a skilled and motivated Middleweight OSS (Network Operations Engineer) to support our operational support systems, focusing on CRM and Fusion Middleware technologies. The successful candidate will ensure the performance, stability, and security of our network operations while collaborating with cross-functional teams to deliver exceptional service.

Key Responsibilities:
  • Monitor, troubleshoot, and maintain network operations to ensure optimal performance and reliability.
  • Provide support for CRM and Fusion Middleware applications, including Oracle WebLogic and Oracle Fusion Middleware.
  • Manage and support Oracle WebCenter Content Management and its integration with existing systems.
  • Configure and maintain IBM WebSphere Portal, IBM MQ, and IBM LDAP to support business operations.
  • Implement and manage Kafka for real-time data streaming and integration.
  • Utilize ElasticSearch, LogStash, and Kibana for log management, monitoring, and visualization of system performance.
  • Collaborate with development teams to identify and resolve system issues and improve operational processes.
  • Ensure system security and compliance with industry standards and best practices.
  • Prepare and maintain technical documentation, including system architecture diagrams and operational procedures.
  • Participate in on-call support rotations and incident management as needed.
Required Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 3-5 years of experience in network operations engineering, with a focus on OSS.
  • Strong knowledge and experience with Oracle WebLogic, Oracle Fusion Middleware, and Oracle WebCenter Content Management.
  • Familiarity with IBM WebSphere Portal, IBM MQ, and IBM LDAP.
  • Experience with Kafka for data streaming and integration.
  • Proficiency in using ElasticSearch, LogStash, and Kibana for monitoring and log management.
  • Understanding of CRM systems and their integration within the middleware environment.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and collaboration skills.
Preferred Qualifications:
  • Relevant certifications in Oracle, IBM, or related technologies.
  • Experience with agile methodologies and DevOps practices.
  • Knowledge of network protocols and infrastructure.