Customer Experience Director
6 days ago
Sinakho Staffshop (Pty) Ltd is a leading financial services provider in South Africa, dedicated to delivering innovative solutions to clients. Our mission is to build strong relationships with our customers and provide them with tailored financial products that meet their needs.
Job Role
We are seeking an experienced professional to join our team as a Customer Experience Director. The successful candidate will be responsible for developing and implementing strategies to enhance customer satisfaction and drive sales growth.
Key Responsibilities
* Develop and execute customer-centric strategies to improve satisfaction and retention
* Lead and manage a team of Sales Consultants to ensure operational excellence
* Collaborate with cross-functional teams to identify areas for improvement and implement solutions
Requirements
* Tertiary qualification in a relevant field (e.g., business, marketing, finance)
* Proven track record of achieving sales targets and improving customer satisfaction
* Excellent communication and leadership skills
Benefits
We offer a dynamic work environment, competitive salary, and opportunities for growth and development.
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