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Quality Control Lead

1 week ago

Port Elizabeth, Eastern Cape, South Africa Frontline Research Group Full time

We are seeking a highly experienced Quality Assurance (QA) Manager to join our dynamic team at Frontline Research Group.

This key role involves building and leading our QA department, establishing processes, and managing a high-performing team to ensure the highest standards in data integrity, analysis, and reporting.

The successful candidate will have a strong background in research methodologies, data validation techniques, and quality frameworks, with a proven track record of setting up and managing a QA function.

  • Process Development: Establish and implement procedures to ensure data accuracy, completeness, and consistency.
  • Team Management: Recruit, train, and manage a team of QA Controllers to support Research Operations.
  • Data Auditing: Conduct regular audits of databases and data sources to assess data quality and address any identified issues.
  • Collaboration and Communication: Work closely with research, operations, and client service teams to embed a quality-first culture.

Requirements:

  • Bachelor's degree in a relevant field (e.g., Statistics, Business Analytics, Computer Science, Research).
  • Minimum 5 years in a Quality Assurance role, preferably in market research or data-driven industries.
  • Proven track record of setting up and managing a QA function, including hiring and leading teams.
  • Strong proficiency in data analysis tools and programming languages commonly used in data quality management.

Essential Skills:

  • A strong leader with ability to manage a diverse team.
  • A can-do attitude.
  • Exceptional problem-solving skills and ability to work independently.