Junior Letting Administrator
2 weeks ago
We are seeking a highly organized and detail-oriented Junior Letting Administrator to join our team at Stonebridge HR Solutions. As a key member of our Letting Department, you will be responsible for performing a variety of administrative tasks related to rental transactions, including credit checks, payment reconciliations, and tenant communication.
Key Responsibilities:- Credit Checks and Payment Reconciliations: Perform credit checks on the system, reconcile payments daily, and follow up on pending direct deposits and failed beneficiary payments.
- Tenant Communication: Capture all debit and credit notes, invoice third-party accounts to tenants, and process tenant deposit refunds.
- Administrative Tasks: Inform the Rental Manager of daily payments to approve, prepare commission statements for Property Practitioners, and attend to all enquiries relating to letting transactions.
- Risk Management: Immediately escalate risks and exposures to the Business Manager.
- TPN Data Management: Attend to TPN data being exported and uploaded to PayProp.
- New Client Administration: Manage new client onboarding, mandate, and lease renewals.
- Inspections and Maintenance: Administer inspections, maintenance requests, and reports by tenants.
- Arrears Account Management: Manage arrears accounts and perform monthly and ad-hoc invoicing.
- General Administration: Perform general duties and administration, including compliance with the FIC Act, data backup, and adherence to standard operating procedures.
Requirements:
- Grade 12
- 1+ years relevant experience within the real estate industry
- 1 year experience with rentals (Essential)
- Computer Literate
- Good communication skills
- Having experience in the finance field will be an advantage
- Experience with Payprop will be an advantage
What We Offer:
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package.
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only shortlisted candidates will be contacted.
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