Transport Operations Coordinator

2 weeks ago


Johannesburg, Gauteng, South Africa SA Metal Group (Pty) Ltd Full time
Job Title: Transport Controller

The Transport Controller plays a pivotal role in ensuring the smooth operation of the Gauteng Transport Department's logistics. This position requires a high level of organization, attention to detail, and excellent communication skills to meet the requirements of the Transport Department's clients.

Key Responsibilities:
  • Manage daily transport service requirements, ensuring timely and efficient delivery of services.
  • Dispatch and debrief drivers, maintaining accurate records and reports.
  • Track and update daily reports, providing real-time information to stakeholders.
  • Serve as the first point of contact for drivers, addressing their queries and concerns.
  • Ensure the highest possible customer service levels, fostering strong relationships with clients.
  • Maintain the fleet's roadworthiness, adhering to company policies on branding and cleanliness.
  • Oversee truck drivers, guiding them to adhere to procedures and protocols.
  • Liaise with management on driver-related issues, providing timely solutions.
  • Ensure Occupational Health and Safety requirements are met, capturing incident reports and distributing them to stakeholders.
  • Report faults and breakdowns on trucks in a timely manner, capturing and distributing relevant information.
  • Complete accessories forms, issue paperwork, and conduct monthly audits and reports.
  • Submit daily check sheets to administrators, ensuring accuracy and completeness.
  • Book appointments for drivers for medicals and HR meetings, ordering and issuing PPE as needed.
  • Conduct truck and equipment audits, ensuring compliance with company policies.
Qualifying Experience:
  • A minimum Grade 12 certificate.
  • Minimum 3-5 years' experience in fleet controlling.
  • Proven knowledge in working with fleet tracking systems.
  • Computer literacy in MS Office, internet, and email.
  • Transport Management qualification.
  • Geographical knowledge of Gauteng and surrounding areas.
  • Ability to speak multiple African languages is advantageous.
Qualifying Attributes:
  • Excellent verbal and written communication skills.
  • Ability to work under pressure.
  • Ability to process data quickly and accurately.
  • Ability to work with a sense of urgency in a multi-tasking environment.
  • Excellent customer service skills.
  • Good numeracy skills and acumen.
  • Excellent information management skills.
  • Excellent organizing and planning skills.
  • Attention to detail.
  • Ability to take own initiative.
  • Must be reliable and trustworthy.


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