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Account Development and Service Excellence Manager

2 weeks ago


Pretoria, Gauteng, South Africa Wesbank Full time
Job Description

We are seeking an Account Development and Service Excellence Manager to join our team. The ideal candidate will have excellent leadership skills, a deep understanding of financial products, and the ability to drive business growth through exceptional customer experiences.

Key Responsibilities
  • Develop Account Strategies: Collaborate with internal stakeholders to develop account strategies that meet customer needs and drive business growth.
  • Lead Cross-Functional Teams: Lead cross-functional teams to ensure seamless execution of customer solutions and drive business results.
  • Drive Continuous Improvement: Identify areas for improvement and implement changes to enhance customer experiences and drive business growth.
  • Mentor and Develop Team Members: Provide guidance and support to team members to enhance their skills and performance.
  • Stay Current with Industry Trends: Stay current with industry trends, regulatory changes, and product innovations to inform business decisions.
About Us

We are Wesbank, a leading financial services provider dedicated to delivering superior returns to shareholders. Our multi-branding approach enables us to offer a comprehensive range of financial services, including transactional, lending, investment, and insurance products.

As an Account Development and Service Excellence Manager, you will be part of a dynamic team that values leadership, innovation, and customer-centricity. If you are passionate about driving business growth through exceptional customer experiences, we encourage you to apply.