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Customer Experience Ambassador

2 weeks ago

Pretoria, Gauteng, South Africa H&M Group Full time

About Us

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

Job Description

Key Responsibilities:

  • Welcoming customers, guiding them through the store, and supporting them in finding what they need while showcasing our products.
  • Sharing fashion and product knowledge to help customers make informed choices.
  • Collaborating with the team to deliver exceptional service at every step of the customer journey.
  • Maintaining a well-stocked, organized, and inviting sales floor and back of house.
  • Representing oneself and the brand positively during all customer interactions.

About You

We are looking for people with experience in customer service within fashion retail or similar fields.

What We Offer

We offer our employees attractive benefits with extensive development opportunities around the globe. A vibrant and welcoming work environment makes us proud of who we are.