Financial Planning Assistant

3 weeks ago


Pietermaritzburg, KwaZulu-Natal, South Africa Accountancy Placements Pietermaritzburg Full time
Job Title: Financial Planning Partner Assistant

We are seeking a highly organized and detail-oriented Financial Planning Partner Assistant to join our team at Accountancy Placements Pietermaritzburg.

Key Responsibilities:
  • Implement administrative processes and controls in the Financial Planning practice(s) to ensure efficient operations.
  • Liaise between Financial Planner Partners and product providers to facilitate smooth client onboarding and transaction processing.
  • Act as the primary point of contact for clients, ensuring timely delivery of client requirements and resolving any issues that may arise.
  • Capture and verify client information, including FICA and AML checks, to ensure compliance with regulatory requirements.
  • Monitor the submission of intermediary appointment notes and ensure clients successfully transfer to the license group and receive ongoing fees from product providers.
  • Oversee the underwriting and acceptance of new business transactions, arranging medicals as required and following up on outstanding requirements to ensure timely confirmation by product providers.
  • Provide ongoing service and maintenance support to Financial Planning Partners and their clients, including managing commission suspense accounts and escalating issues with product providers.
  • Align with PCS CRMs to ensure complete pre-population of PCS mandates and applications, and prepare client portfolios using Astute and/or product provider information.
  • Assist with the organization of client events, including booking venues, RSVP management, and event coordination.
Requirements:
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and SharePoint, with experience in Xplan a plus.
  • High energy individual with excellent customer service skills and a relationship-oriented approach.
  • Methodical and accurate with meticulous attention to detail, able to prioritize tasks and manage projects effectively.
  • Critical thinking and problem-solving skills, with the ability to strategize, research, and interpret data.
  • Assertiveness, proactivity, resourcefulness, and resilience under pressure, with excellent time management skills.


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