Healthcare Financial Navigator

4 days ago


Cape Town, Western Cape, South Africa Savista Full time

Savista's mission is to empower healthcare organizations to deliver exceptional patient experiences and achieve optimal financial results. As an Eligibility Specialist I, you will play a critical role in helping us achieve this goal by providing personalized support to patients navigating the complex world of healthcare finance.

Your primary focus will be on assessing patients' financial needs, identifying potential sources of funding, and guiding them through the application process. This requires a deep understanding of government-funded programs, charity care options, and other available resources, as well as excellent communication and interpersonal skills.

Responsibilities will include conducting detailed assessments, facilitating applications, and serving as a liaison between patients, hospital staff, and external agencies. You will also be responsible for maintaining accurate records, prioritizing tasks, and working collaboratively with colleagues to achieve shared goals.

Successful candidates will have a high school diploma or equivalent, proficiency in English and Spanish, and at least one year of experience in a customer-facing role, preferably in healthcare or financial counseling. Strong analytical skills, attention to detail, and the ability to work in a fast-paced environment are essential qualifications.


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