Cash Flow Coordinator

3 days ago


Cape Town, Western Cape, South Africa Vox Telecom Full time
Job Purpose

The purpose of this role is to ensure the achievement of collection targets which are essential to the profitability of the company.

  • Maintain a caring, efficient, knowledgeable, and effective interface with customers at all times.
  • Resolve customer queries and maximise cash collection within credit terms to minimise disconnections.
  • Ensure that all credit control responsibilities and duties are carried out accurately and within set time limits.
Responsibilities
  • Daily management of debts and collections – effective, systematic, and prompt follow-up of outstanding debt.
  • Debtor account reconciliations – rectifying previously mishandled accounts and identifying misallocated payments.
  • Convert cash-paying accounts to debit orders thereby improving cash flow.
  • Attend to all customer queries – internal staff and external clients by providing accurate advice on billing queries.
  • Prepare suspension notices and final demands for approval and signature by Collections/Credit Control Manager.

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