Lead Centre Manager
7 days ago
The Faculty Online Learning Group is a leading provider of online teaching services. Our team is dedicated to delivering exceptional service to our clients while fostering a positive and productive work environment.
We are seeking a highly motivated and experienced Team Coordinator to lead our Esl Centre team in Umhlanga Ridge, Durban. The ideal candidate will have a proven track record in managing teams, coordinating with other departments, and providing ongoing training and support.
Key Responsibilities:
- Maintain a positive relationship with clients through effective communication and issue resolution.
- Coordinate with other departments to ensure seamless delivery of services.
- Provide ongoing training and support to teachers on the use of products or services provided by the company.
- Manage budgets and contracts related to client services.
- Analyse data and metrics to improve service quality and understand client needs.
- Lead a team of teachers, providing guidance and support as needed.
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Call Centre Operations Manager
1 week ago
Newcastle, KwaZulu-Natal, South Africa Wns Global Services Full timeJob Overview:We are seeking a highly skilled Call Centre Operations Manager to join our team at Wns Global Services. As a key member of our contact centre operations team, you will be responsible for overseeing the day-to-day operations of our contact centre, ensuring optimal performance and efficiency.The successful candidate will have a strong background...
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Cash Centre Manager
4 days ago
Newcastle, KwaZulu-Natal, South Africa Fidelity Services Group Full timeAbout the Role:We are looking for a highly motivated and organized individual to fill the position of Treasurer at Fidelity Services Group.The ideal candidate will have prior experience in cash centre management, treasury balancing, and customer service.
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Distribution Centre Director
1 week ago
Newcastle, KwaZulu-Natal, South Africa Set Recruitment Consultants Full timeCompany Overview:We are a leading recruitment agency seeking an experienced professional to join our team as a Distribution Centre Director.About the Role:This is a key leadership position, responsible for overseeing Warehouse Operations, Inventory, Transport Operations, and Customer Service.You will be accountable for achieving customer contracted service...
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General Manager Distribution Centre
1 week ago
Newcastle, KwaZulu-Natal, South Africa Set Recruitment Consultants Full timeThe General Manager is responsible for the management and performance of the Warehouse Operations, Inventory, Transport Operations, and Customer Service in his region.Responsibilities:Driver health and safety and create a conscious food culture.Building and monitoring operational capacity and processes to ensure the sustainability of the Distribution...
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Call Centre Operations Manager
6 days ago
Newcastle, KwaZulu-Natal, South Africa Hollywoodbets Full timeJob SummaryThe successful candidate will work as part of our Purple Team, focusing on delivering outstanding customer experiences and driving business growth. Key responsibilities include resolving customer queries, managing escalations, and maintaining quality assurance targets.Requirements6 months Contact Centre experienceCustomer service experience
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Team Coordinator
7 days ago
Newcastle, KwaZulu-Natal, South Africa The Faculty Online Learning Group Full timeAbout UsThe Faculty Online Learning Group is a leading provider of online teaching services. We are committed to delivering high-quality education to our clients while maintaining a positive and productive work environment.Job SummaryWe are seeking an experienced Team Coordinator to lead our Esl Centre team in Umhlanga Ridge, Durban. The successful candidate...
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Distribution Centre Manager
1 week ago
Newcastle, KwaZulu-Natal, South Africa Set Consulting Full timeJob DescriptionWe are seeking a skilled Distribution Centre Manager to join our team at Set Consulting.About the RoleThis leadership position involves overseeing the performance of Warehouse Operations, Inventory Management, Transport Operations, and Customer Service in your region. Your primary responsibility will be to drive health and safety initiatives...
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Esl Centre Team Leader
7 days ago
Newcastle, KwaZulu-Natal, South Africa The Faculty Online Learning Group Full timeJob DescriptionWe are seeking an experienced Team Coordinator to join our Esl Centre team in Umhlanga Ridge, Durban. The successful candidate will have a proven track record in managing teams, coordinating with other departments, and providing ongoing training and support.Responsibilities:Ensure the delivery of exceptional service to clients through...
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Therapy Service Lead
4 days ago
Newcastle, KwaZulu-Natal, South Africa Findojobs South Africa Full timeAbout the RoleThe Therapy Service Lead will oversee the management of therapy services within the Acute Rehabilitation Centre. This includes coordinating therapy resources, leading therapists, and ensuring safe and high-quality therapy service delivery.Key AccountabilitiesCoordinate therapy resources and staff.Lead therapists to ensure safe and effective...
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General Manager Distribution Centre
1 week ago
Newcastle, KwaZulu-Natal, South Africa Set Consulting Full timeThe General Manager is responsible for the management and performance of the Warehouse Operations, Inventory, Transport Operations, and Customer Service in his region.Responsibility to drive health and safety and create a conscious food culture.Building and monitoring operational capacity and processes to ensure the sustainability of the Distribution...
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Call Centre Quality Control Supervisor
1 week ago
Newcastle, KwaZulu-Natal, South Africa Talksure Full timeTalksure is seeking an experienced Call Centre Quality Control Supervisor to join our team. In this role, you will be responsible for overseeing the quality of our customer interactions, ensuring that we meet our service level agreements and deliver exceptional results.About the PositionThis position involves managing a team of quality control specialists,...
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Customer Experience Lead
1 week ago
Newcastle, KwaZulu-Natal, South Africa Talksure Full timeAt Talksure, we believe that exceptional customer experiences start with highly skilled and dedicated contact centre teams. As a Customer Experience Lead, you will be responsible for overseeing the delivery of outstanding customer experiences across all channels.About the RoleThis position involves developing and implementing strategies to drive customer...
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Subject Matter Expert Lead
6 days ago
Newcastle, KwaZulu-Natal, South Africa Hollywoodbets Full timeAbout HollywoodbetsWe're an exciting, fast-paced company looking for talented individuals to join our journey. As a Subject Matter Expert Lead at Hollywoodbets, you'll have the opportunity to work with our expert team to deliver top-notch customer experiences.Your Key ResponsibilitiesAct as the primary resource for expert guidance on processes, systems, and...
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Senior Rehabilitation Services Manager
4 days ago
Newcastle, KwaZulu-Natal, South Africa Findojobs South Africa Full timeJob DescriptionThe Senior Rehabilitation Services Manager will be responsible for managing and coordinating high-quality therapy service delivery within the Acute Rehabilitation Centre. This includes leading therapists to ensure safe and effective therapy service delivery, planning and facilitating rehabilitation services with relevant team members, and...
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Knowledge Support Manager
6 days ago
Newcastle, KwaZulu-Natal, South Africa Hollywoodbets Full timeAbout HollywoodbetsHollywoodbets is a dynamic company committed to innovation and excellence. We're seeking a Knowledge Support Manager to join our team and lead our customer support operations.Your RoleDevelop and implement processes to improve customer satisfaction and support.Lead and manage a team of subject matter experts to provide expert guidance on...
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Operations Change And Delivery Manager
2 weeks ago
Newcastle, KwaZulu-Natal, South Africa Huntswood Full timeJob Overview: Huntswood is looking for a professional who plans, implements, and evaluates change initiatives delivering governed change and mobilisation which support a fast-paced contact centre operation. The Operation Change Delivery Manager will be responsible for managing the end-to-end change gateway process for the timely delivery of change projects...
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Quality Assurance Team Leader
1 week ago
Newcastle, KwaZulu-Natal, South Africa Talksure Full timeTalksure is a leading provider of innovative solutions in the contact centre industry. We are currently seeking a highly skilled and experienced Quality Assurance Team Leader to join our team.About the RoleThe primary function of this role is to oversee and manage the day-to-day operations of our Quality Assurance team, ensuring that we maintain the highest...
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QA Operations Manager
1 week ago
Newcastle, KwaZulu-Natal, South Africa Talksure Full timeTalksure is committed to delivering exceptional customer experiences through our high-performing contact centre teams. As a QA Operations Manager, you will play a critical role in driving quality excellence and ensuring customer satisfaction.About the JobThis position involves managing the day-to-day activities of our Quality Assurance team, ensuring that we...
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Supply Chain Manager Lead
1 week ago
Newcastle, KwaZulu-Natal, South Africa Michael Page Full timeAbout the RoleWe are seeking a seasoned Procurement Manager to drive key category performance indicators including savings, supplier rationalisation, risk management, spend under agreement, joint innovation, and supplier performance.This is an exciting opportunity for a procurement professional who can craft negotiation strategies, lead complex enterprise...
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FET Management Position
1 week ago
Newcastle, KwaZulu-Natal, South Africa Unilever Brazil Full timeUnilever is a leading consumer goods company that makes a significant impact on the world. With over 3.4 billion people using our products every day, we strive to create sustainable living solutions for consumers and communities around the globe.About UnileverWe are driven by our purpose to make sustainable living commonplace. Our business is guided by the...