Lead Centre Manager

7 days ago


Newcastle, KwaZulu-Natal, South Africa The Faculty Online Learning Group Full time

The Faculty Online Learning Group is a leading provider of online teaching services. Our team is dedicated to delivering exceptional service to our clients while fostering a positive and productive work environment.

We are seeking a highly motivated and experienced Team Coordinator to lead our Esl Centre team in Umhlanga Ridge, Durban. The ideal candidate will have a proven track record in managing teams, coordinating with other departments, and providing ongoing training and support.

Key Responsibilities:

  • Maintain a positive relationship with clients through effective communication and issue resolution.
  • Coordinate with other departments to ensure seamless delivery of services.
  • Provide ongoing training and support to teachers on the use of products or services provided by the company.
  • Manage budgets and contracts related to client services.
  • Analyse data and metrics to improve service quality and understand client needs.
  • Lead a team of teachers, providing guidance and support as needed.


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