Client Service Associate

2 weeks ago


Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full time

We are looking for a Client Service Associate to join our team. In this role, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving any issues that may arise.

Responsibilities:
  • Provide high-quality customer service and support
  • Handle customer inquiries and resolve issues in a timely manner
  • Collaborate with internal teams to ensure seamless communication and collaboration
  • Adhere to company and department standards, policies, and procedures

The ideal candidate will have excellent communication and problem-solving skills, be able to work in a fast-paced environment, and possess a neutral accent with excellent verbal and written skills in Dutch and English. A minimum of 6-12 months customer service experience and call centre experience is required.



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