Compliance and Quality Assurance Manager

3 days ago


Cape Town, Western Cape, South Africa Clicks Group Limited Full time

**Job Requirements**

We are seeking a highly skilled Compliance and Quality Assurance Manager to join our Store Operations division.

This role will be based at our Head Office in Woodstock, Cape Town and report to the Head of Store & Pharmacy Operations (SA).

The successful candidate will be responsible for planning and managing the implementation of operations healthcare strategies that deliver pharmacy profitability, services, and ensure compliance with legal, ethical, and professional standards.

**Key Responsibilities**

  • To ensure compliance with Good Pharmacy Practice and all other regulatory and legal requirements.
  • To manage the quality assurance process for new pharmacies, including licensing applications and recording with relevant regulatory bodies and health departments.
  • To identify and manage risks in pharmacy operations to ensure patient safety and regulatory compliance.
  • To lead the implementation of pharmacy objectives through excellent customer service and patient care.
  • To manage pharmacy projects and best practices to achieve excellence in pharmaceutical care.
  • To deliver financial objectives in line with budgets to contribute to financial outcomes.
  • To review financial plans and synchronize financial targets with the merchandise calendar to improve business performance.
  • To identify business opportunities for market differentiation and sales growth through competitor analysis.
  • To develop and manage a high-performing team through effective people management and professional development.
  • To provide timely and accurate information to inform decision-making, mitigate risks, and maintain control over pharmacy operations.


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