Service Advisor

2 months ago


Pietermaritzburg, KwaZulu-Natal, South Africa Sydsen Full time
Service Advisor Key Responsibilities
  • Provide exceptional customer service and ensure a positive experience for all clients
  • Schedule and manage service appointments efficiently
  • Understand and communicate customer needs and service requirements effectively
  • Offer accurate information on products and services
  • Coordinate with technicians and service staff to ensure timely and efficient service
  • Address customer inquiries and resolve any issues promptly
  • Maintain detailed records of customer interactions and service requests
Qualifications
  • High school diploma or equivalent; associates degree or higher preferred
  • Previous experience in a customer service or advisory role is a plus
  • Strong communication and interpersonal skills
  • Ability to handle multiple tasks and prioritize effectively
  • Excellent problem-solving skills and attention to detail
  • Proficiency in using computer systems and software relevant to the role

Please note that only candidates with the required experience will be contacted and considered. If you are not contacted, kindly consider your application unsuccessful.

Sydsen

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