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Field Support Engineer

2 weeks ago

Durban, KwaZulu-Natal, South Africa Vexall Full time

Job Description:

Vexall is looking for an experienced Field Support Engineer to provide onsite installation and maintenance services to our clients.

The successful candidate will have a strong background in Unisolv/Linux and at least 5 years of previous on-site experience in a pharmacy environment.

Responsibilities:

  1. Delivering quality client service and ensuring the agreed-upon Customer SLA are met.
  2. Providing technical support and maintenance services to customers.
  3. Developing strong relationships with customers.
  4. Working collaboratively with other Vexall departments to achieve client satisfaction and business growth.

Requirements:

  • 5+ years of previous on-site experience in a pharmacy environment.
  • Strong Unisolv/Linux experience.
  • Grade 12 certificate.
  • A+ and N+ Certification.
  • MCP or MCSE Certification.

What We Offer:

  • Fuel reimbursement according to internal policy.
  • Flexibility to work long hours or after hours when needed.