{"text":"Fraud Team Supervisor"}
2 weeks ago
Telebest is seeking a skilled Fraud Team Supervisor to join their team.
Key Responsibilities:
- Minimize Fraud Losses by implementing effective measures to prevent and detect fraudulent activities.
- Lead the Fraud Department to ensure that all team members are trained and skilled in fraud risk management.
- Manage Employee Performance by providing regular feedback, coaching, and mentoring to improve productivity and efficiency.
- Communicate with Internal and External Customers to ensure that their needs are met and that they are satisfied with the services provided.
- Prepare and Present Team Performance Reports at weekly operational review meetings to ensure that all team members are aware of their responsibilities and goals.
Requirements:
- Matric
- Recent successful Team Leader experience in a financial services environment
- Experience in coaching and mentoring team members
- Experience of fraud in financial services would be advantageous
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