{"text":"Fraud Team Supervisor"}

2 weeks ago


Cape Town, Western Cape, South Africa Telebest Full time
{"text":"

Telebest is seeking a skilled Fraud Team Supervisor to join their team.

Key Responsibilities:

  • Minimize Fraud Losses by implementing effective measures to prevent and detect fraudulent activities.
  • Lead the Fraud Department to ensure that all team members are trained and skilled in fraud risk management.
  • Manage Employee Performance by providing regular feedback, coaching, and mentoring to improve productivity and efficiency.
  • Communicate with Internal and External Customers to ensure that their needs are met and that they are satisfied with the services provided.
  • Prepare and Present Team Performance Reports at weekly operational review meetings to ensure that all team members are aware of their responsibilities and goals.

Requirements:

  • Matric
  • Recent successful Team Leader experience in a financial services environment
  • Experience in coaching and mentoring team members
  • Experience of fraud in financial services would be advantageous
"}

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