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Process Transformation Analyst

1 week ago

Johannesburg, Gauteng, South Africa Sutherland Full time

Our company values innovation and excellence. As a Quality Analyst, you will help us achieve this vision by ensuring that our services meet the highest standards of quality and excellence.

Job Objectives
  1. Evaluate transactions to ensure accuracy and consistency.
  2. Develop and implement strategies to improve service quality and customer satisfaction.
  3. Collaborate with clients and team members to address needs and resolve issues.
Requirements

To excel in this role, you will need:

  • Six months of experience in process transformation.
  • Ability to work in MS Office.
  • Ability to work in a fast-paced environment.
  • Strong analytical skills to analyze data and identify trends.
  • Excellent verbal and written communication skills to communicate effectively with clients and team members.