Healthcare Services Representative

6 days ago


Durban, KwaZulu-Natal, South Africa Discovery Limited Full time

About the Role

We are seeking an experienced Healthcare Services Representative to join our team at Discovery Limited. As a representative, you will be responsible for providing exceptional service to our customers while ensuring that they receive accurate information regarding their healthcare benefits.

Key Accountabilities:

  • To deliver world-class service to all Discovery Health Members, Providers, Employer groups, Hospitals, and Brokers.
  • To achieve and exceed key performance metrics relating to service delivery.
  • To continuously update your knowledge of product changes and benefits to provide accurate information to customers.

Requirements:

  • Education: Matric and South African accredited Clinical qualification.
  • Experience: At least 6 months working experience in a customer services or clinical environment.


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