General Manager Position
3 days ago
About Us
Prospect Staffing SA is a reputable recruitment agency with a proven track record of placing talented individuals in the hospitality industry.
Job Description
We are looking for a highly skilled General Manager to oversee the daily operations of a luxury hotel. The successful candidate will possess excellent leadership skills and be able to motivate a team to provide exceptional customer service.
Main Responsibilities
- Oversee the operational area to ensure customer satisfaction.
- Address guest queries and resolve complaints on duty.
- Lead and manage a team of staff effectively.
- Foster relationships with guests and create a positive experience.
- Take charge of the hotel in the absence of the General Manager.
Requirements and Qualifications
- At least 3 years experience as a Duty Manager and 3 years in Operations Management in a 4/5-star hotel.
- Proven experience in various hotel departments.
- A polite and friendly demeanor with strong communication skills.
- A well-presented and articulate individual.
- A strong leader with previous experience managing staff.
- High school diploma and basic computer skills.
- Previous experience with Opera and Micros is an asset.
- A formal hospitality degree or diploma is preferred.
Why Work with Us
- A rewarding salary package.
- Complimentary accommodation.
- Continuing education and growth opportunities.
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