General Manager Position

3 days ago


Johannesburg, Gauteng, South Africa Prospect Staffing SA Full time

About Us

Prospect Staffing SA is a reputable recruitment agency with a proven track record of placing talented individuals in the hospitality industry.

Job Description

We are looking for a highly skilled General Manager to oversee the daily operations of a luxury hotel. The successful candidate will possess excellent leadership skills and be able to motivate a team to provide exceptional customer service.

Main Responsibilities

  1. Oversee the operational area to ensure customer satisfaction.
  2. Address guest queries and resolve complaints on duty.
  3. Lead and manage a team of staff effectively.
  4. Foster relationships with guests and create a positive experience.
  5. Take charge of the hotel in the absence of the General Manager.

Requirements and Qualifications

  • At least 3 years experience as a Duty Manager and 3 years in Operations Management in a 4/5-star hotel.
  • Proven experience in various hotel departments.
  • A polite and friendly demeanor with strong communication skills.
  • A well-presented and articulate individual.
  • A strong leader with previous experience managing staff.
  • High school diploma and basic computer skills.
  • Previous experience with Opera and Micros is an asset.
  • A formal hospitality degree or diploma is preferred.

Why Work with Us

  • A rewarding salary package.
  • Complimentary accommodation.
  • Continuing education and growth opportunities.


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