Debt Resolution Coordinator
6 days ago
Are you a skilled professional looking for a new challenge? We are seeking a Debt Resolution Coordinator to join our team at Sentinel Staffing Services.
This role involves working with customers to resolve any issues or disputes related to their accounts, as well as ensuring that all customer payments are processed accurately and efficiently.
You will be working closely with our sales team to identify and track overdue accounts, send overdue letters, and place accounts on hold.
This role also involves assisting with customer payment plans and follow-up calls to customers who have not met the agreement terms, as well as placing those accounts on hold.
You will ensure that COD and overdue customer accounts remain on hold and assist the sales department in removing on-hold accounts to process sales invoices for customers meeting their terms and providing proof of payment for orders placed.
A successful candidate will have previous experience in a similar role and will be certified in Navision at level 2.
Please note that this is a permanent position and we offer a competitive salary package and opportunities for career growth and development.
We welcome applications from qualified candidates who are passionate about delivering exceptional customer service.
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