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Financial Services Software Specialist

2 weeks ago

Sandton, South Africa Liquid Thought Full time

We are seeking a highly skilled and motivated individual to join our team at Liquid Thought as a Credit and Collections Functional Consultant.

The ideal candidate will be responsible for providing expertise in the implementation, customization, and support of credit and collections software solutions. This involves working closely with customers to review and analyze their requirements, determine operational objectives, and document business requirement specifications.

The role requires a strong understanding of application development, excellent problem-solving skills, debt collection processes, and the ability to effectively communicate with customers to understand their business requirements.

Key Responsibilities:

  • Engage with customers to review and analyze their requirements and determine operational objectives.
  • Scope the solution and translate business requirements into detailed functional specifications indicating software development and configuration requirements.
  • Facilitate walkthroughs of the requirement specification with the customer and development team.
  • Configure and/or perform a comprehensive quality assessment of the solution.
  • Provide input into effort estimates and test scenarios for QA testing.
  • Provide day-to-day functional support.

Required Skills and Qualifications:

  • 7 - 10 years of experience in the IT environment.
  • Financial services industry knowledge.
  • Complete understanding of the Software Development Life Cycle.
  • Understanding of relational database and client-server concepts.
  • Proficiency in Google Suite, Jira, SAP Solution Manager, and other relevant software applications.
  • AWS knowledge.
  • High level of English proficiency (verbal and written).
  • Familiar with Agile methodology.

Desirable Skills:

  • Conceptual thinker with logical and critical problem-solving style and approach.
  • Attention to detail and accuracy in data entry, record-keeping, and document preparation.
  • Ability to work independently with minimal supervision and collaborate effectively in a team environment.
  • Ability to multitask, be flexible, and have the ability to prioritize with a sense of urgency and work under pressure to tight deadlines.