Store Operations Manager
3 days ago
Role Overview
Cash Crusaders Retail (Pty) Ltd is seeking a highly skilled Store Operations Manager to lead our store teams in achieving sales objectives. The successful candidate will be responsible for maximizing income streams, ensuring effective implementation of merchandising standards, and driving marketing initiatives.
Key Responsibilities
- Maximise income streams through effective management of add-ons and gross profit.
- Implement and maintain high-quality merchandising standards across the store.
- Develop and execute marketing initiatives to attract and retain customers.
- Foster a customer-centric culture within the team, exceeding customer expectations.
- Review mystery shopper reports to identify areas for improvement.
- Ensure timely resolution of product and retail complaints.
- Reinforce a service-minded culture among staff members.
Requirements
- Degree in Business Administration or related field.
- Minimum 2 years of experience in a retail leadership position.
- Proven track record of success in sales and customer service.
- Excellent communication and interpersonal skills.
Benefits
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
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