Store Operations Manager

2 days ago


Johannesburg, Gauteng, South Africa Decofurn Furniture Full time
Branch Manager

Decofurn Furniture is a leading importer, manufacturer, and retailer of furniture and related products.

We have a highly efficient online store that can service clients in most parts of South Africa.

The company operates 12 stores nationwide, providing a unique warehouse/factory shop concept developed with 32 years of experience in the furniture industry.

We are seeking a skilled Branch Manager to join our dynamic team.

The successful candidate will be responsible for the daily management operations of the store, overseeing sales/showroom operations, managing staff, and addressing escalated issues effectively on a 6-day work week.

Key Responsibilities:

  • Drive sales and administrative background
  • Proven track record in driving branch turnover
  • Experience in upselling/training/pricing/ensuring stock is displayed as per standard
  • Analyse sales and revenue reports and make forecasts
  • Oversee in-store promotional events or displays
  • Inspect the areas in the store and resolve any issues that might arise
  • Organize all store operations and allocate responsibilities to personnel
  • Ensure high standard of client service and order management
  • Deal with complaints from customers to maintain the store's reputation
  • Oversee financial administration of the store
  • Monitor stock levels and purchases and ensure they stay within budget
  • Lead, support and coach 15+ staff towards maximum performance
  • Ensure the store fulfils all legal health and safety guidelines
  • Manage periodic stock counts
  • Minimise losses and damages


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