Maintenance Operations Manager
2 days ago
At Performability, we strive to provide exceptional hospitality experiences for our guests. Our esteemed hotel, located in the picturesque region of Kwa-Zulu-Natal, offers a tranquil retreat amidst breathtaking natural beauty.
Job SummaryWe seek an accomplished Maintenance Supervisor to oversee maintenance operations at our hotel. As a key member of our team, you will be responsible for ensuring seamless upkeep and operation of our facilities, guaranteeing a comfortable stay for our discerning guests.
Main Responsibilities- Maintenance Oversight
You will take charge of all maintenance activities across the hotel, prioritizing tasks to ensure efficient execution and adherence to high standards.
Inspections and ReportingRegular inspections must be conducted to identify areas requiring repair or enhancement within the hotel facilities. You will maintain accurate records of these findings and submit reports to relevant authorities.
Routine Maintenance TasksYou will perform routine maintenance tasks, including plumbing, electrical, HVAC, and carpentry work, ensuring that all systems operate smoothly and efficiently.
Guest SatisfactionPromptly address guest requests for maintenance, ensuring 100% guest satisfaction and maintaining a positive reputation for our hotel.
Preventive Maintenance ProgramsDevelop and execute preventive maintenance programs to minimize downtime and prolong equipment and facility lifespan, thereby enhancing overall operational efficiency.
Inventory ManagementManage maintenance supplies and equipment inventory, maintaining adequate stock levels to avoid any potential disruptions to our services.
Scheduling and RecordsPrepare and maintain maintenance schedules and records using Microsoft Excel, ensuring accurate tracking of tasks and progress.
External CoordinationCoordinate with external contractors and vendors for specialized repairs or projects, ensuring timely completion and compliance with quality standards.
Project CollaborationWork closely with the Project Manager for new projects and repairs, contributing to their success through your expertise and support.
Fiscal ResponsibilityMonitor maintenance expenses, adhering to budgetary constraints and making recommendations for cost savings when necessary.
Compliance and TrainingEnsure compliance with safety regulations and procedures during maintenance activities, and mentor maintenance staff to enhance their skills and performance.
Qualifications and SkillsTo succeed in this role, you will need:
- Proven maintenance supervisory experience in a 4* or 5* establishment
- Strong technical skills with the ability to perform various repairs and maintenance tasks
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Excel and Outlook for managing schedules, budgets, and communication
- Strong leadership and team management skills
- Knowledge of safety regulations and procedures
- Ability to work independently and under pressure in a fast-paced environment
- Excellent communication and interpersonal skills
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