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Destination Expert

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Pretoria, Gauteng, South Africa Cullinan Holdings Limited Full time

Cullinan Holdings Limited's Pentravel is seeking an accomplished Destination Expert to join their Pretoria teams. As a Destination Expert, you will deliver exceptional customer experiences and provide expert advice to travelers, crafting bespoke travel itineraries, and making bookings for their entire trip.

Main responsibilities involve building strong connections with customers, designing and selling customized travel plans, and offering expert guidance on travel locations. You will also focus on boosting sales, maintaining precise records, and handling customer grievances effectively.

  • Establish strong relationships with customers to drive repeat business and positive word-of-mouth
  • Develop and sell customized travel packages to suit individual tastes, budgets, and requirements
  • Offer expert guidance on travel destinations, including visas and travel insurance
  • Boost sales growth by promoting partner offers and services
  • Maintain accurate records and client details using our operational systems
  • Efficiently handle customer complaints and queries