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Account Management Expert

1 week ago

Cape Town, Western Cape, South Africa Capita Full time

Are you a results-driven professional looking for a new challenge? Do you have a passion for account management and customer service?

As an Account Management Expert with our Customer Service Collections team at Capita, you'll play a critical role in building and maintaining relationships with customers who are experiencing financial difficulties.

You'll work closely with customers to understand their financial situations and develop customized solutions to help them overcome challenges and achieve financial stability.

With your expertise in account management, you'll identify opportunities to offer short-term discounts on bills and provide customers with the support they need to manage their finances effectively.

This is a rewarding role that requires strong communication skills, attention to detail, and a passion for helping others. We offer comprehensive training and ongoing support to ensure your success in this position.