Branch Operations Director
7 days ago
The position of Branch Manager is available at West Rand CIT, reporting to the Regional General Manager. This role ensures effective and efficient branch operations, adhering to site-specific security requirements and meeting client needs professionally.
Key Responsibilities:
- Ensure contractual requirements are met as stipulated by the client.
- Maintain good relations between Fidelity Security Service Group and the Client regarding security services rendered.
- Evaluate service levels provided and recommend improvements to the client.
- Ensure security staff maintains required performance at all times.
- Deal with all administration matters.
- Liaise daily with Executive management on operational issues.
- Submit relevant weekly/monthly incident and general reports as required.
Requirements:
- Matric certificate, PSIRA Grade A registration, and accreditation.
- At least 5 years' experience in the security industry.
- Working knowledge of ISO 9001:2008 Quality Management.
- People management experience.
- Administration, interpersonal communication, and client liaison skills.
- Strong planning, leadership, organisational skills, and good interpersonal and communication skills.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver's License.
- Living within a reasonable distance from the branch or willing to relocate.
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