Technical Service Manager at Enterprise Cloud Services

4 weeks ago


Sandton, South Africa SAP Full time
Join SAP's Cloud Transformation Team

We are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a key member of our team, you will play a critical role in helping our customers accelerate their cloud transformation journey and achieve their business goals.

Key Responsibilities:
  • Act as the primary point of contact for customers, providing technical guidance and support for SAP S/4HANA adoption and cloud transformation initiatives.
  • Analyze customer business requirements and work with cross-functional teams to provide quality services, resolve technical complexities, and ensure successful cloud transformation outcomes.
  • Design and implement optimal SAP configurations to maximize system performance and availability, and identify opportunities for customers to leverage SAP's cloud offerings.
  • Collaborate with customers and internal stakeholders to develop and execute service plans, and orchestrate the implementation of technical action items across customer landscapes.
Requirements:
  • Minimum 7+ years of SAP technical administration and operations experience, preferably in SAP Basis.
  • Minimum 3 years of experience in a customer-facing role, with a strong track record of de-escalating critical situations.
  • Hands-on experience with Unix/Linux flavors, SAP HANA, and Sybase databases, as well as a solid understanding of SAP technologies and products.
  • Fluency in English is mandatory, with fluency in Portuguese and French highly appreciated.
  • Hyperscalers certification (AWS, Azure, GCP) is a plus.
About SAP

SAP is a global leader in enterprise software and a pioneer in the cloud. We help organizations of all sizes and industries run better by delivering innovative solutions that enable them to adapt quickly to changing business conditions.

At SAP, we believe in unleashing all talent and creating a better and more equitable world. We are committed to equal employment opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

Join our team and be part of a company that is shaping the future of business and technology.



  • Sandton, South Africa SAP Full time

    We help you accelerate your cloud transformation journeySAP Enterprise Cloud Services (ECS) is a global organization that provides cloud hosted infrastructure, technical & application managed services to our SAP private cloud customers. As a Technical Service Manager (TSM) at ECS, you will be the single point of contact for all technical topics in context of...


  • Sandton, South Africa SAP Full time

    We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • Sandton, South Africa SAP Full time

    Accelerate Your Cloud Transformation JourneySAP Enterprise Cloud Services (ECS) is seeking a highly skilled Technical Service Manager to support our customers in their SAP S/4 HANA adoption journey. As a trusted technical advisor, you will play a critical role in helping our customers accelerate their cloud transformation and achieve their business goals.Key...


  • Sandton, South Africa SAP Full time

    We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • Sandton, South Africa SAP Full time

     We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • Sandton, South Africa SAP Full time

    We help organizations achieve their digital transformation goals.SAP, a global leader in enterprise software, enables businesses to innovate and grow through its cutting-edge technology solutions. Our company culture is built on collaboration, diversity, and a shared passion for helping customers succeed. We foster an inclusive work environment that values...


  • Sandton, South Africa Planet10 Full time

    Job Title: Integration Services ManagerWe are seeking an experienced Integration Services Manager to oversee and support all development efforts within our organization. The successful candidate will be responsible for integrating internal and external application services into our current enterprise integration services platform.Key...


  • Sandton, South Africa Planet10 Full time

    Job Title: Integration Services ManagerWe are seeking an experienced Integration Services Manager to oversee and support all development efforts within our organization. The successful candidate will be responsible for integrating internal and external application services into our current enterprise integration services platform.Key Responsibilities:Develop...

  • Integration Services

    6 months ago


    Sandton, South Africa Planet10 Full time

    Integration Services (API) Manager that oversees and supports all development efforts within the organisation to integrate internal and external application services into their current enterprise integration services platform. We are currently growing our developer and support teams to meet the needs of our growing business customers. A strong...


  • Sandton, South Africa Dimension Data Full time

    Job Title: Cloud Product ManagerAt Dimension Data, we are seeking a highly skilled Cloud Product Manager to join our team. The successful candidate will be responsible for leading the development and implementation of cloud-based solutions that meet the needs of our clients.Key Responsibilities:Contribute to the development of solution architectures in...


  • Sandton, South Africa Dimension Data Full time

    About the Role:Dimension Data is seeking a skilled AWS Solutions Architect to join our team. As an AWS Solutions Architect, you will be responsible for designing and developing scalable solutions based on a range of technologies.The ideal candidate will have experience working in the cloud, with AWS (Amazon Web Services) or related technologies, and will be...


  • Sandton, South Africa Dimension Data Full time

    We are seeking a seasoned Chief Cloud Solutions Architect to join our team at Dimension Data. This is a senior-level position that requires a deep understanding of cloud architecture, platforms, and technologies.The successful candidate will have a strong background in designing and implementing cloud-based solutions for clients. They will be responsible for...


  • Sandton, South Africa Dimension Data Full time

    Job OverviewThis is an exciting opportunity to join Dimension Data as a Principal Cloud Application Developer, where you will be working closely with business units to understand requirements and translate them into functional specifications.Estimated Salary Range$120,000 - $180,000 per year.About the RoleThe ideal candidate will have 7+ years of experience...


  • Sandton, South Africa Dimension Data Full time

    Job DescriptionJob Title: Cloud Product ManagerJob Summary:We are seeking a highly skilled Cloud Product Manager to join our team at Dimension Data. The successful candidate will be responsible for developing and implementing cloud-based solutions that meet the needs of our clients.Key Responsibilities:Consult with clients to understand their needs and...

  • Cloud Product Manager

    7 months ago


    Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingThe primary responsibility of the Product Manager is to consult with the client and work with internal teams to create strategies,transformational designs and the architectural vision for complex solutions that address the clients’ needs. They provide multi-technology consulting services on all aspects of application software,...

  • Enterprise Architect

    2 months ago


    Sandton, South Africa IndSAfri Full time

    **Company Description** Our company is a multinational banking and financial services conglomerate based in Johannesburg, South Africa and listed on the Johannesburg Stock Exchange **Qualifications** Key Qualifications & Requirements**: - Minimum of **15 years of experience** in IT, with a strong development background. - Proven experience in the **banking...

  • Enterprise Architect

    2 months ago


    Sandton, South Africa Clinix Health Group (Pty) Ltd Full time

    To plan, define, govern and implement an overarching enterprise guiding principles, standards and policies. The incumbent is responsible for the maintenance and upkeep of CHG’s networks and services. **Minimum Qualifications and Experience**: - 3-year degree in Computer Science or related field. - 2-3 years’ experience as an enterprise architect in the...

  • SAP Cloud Architect

    2 weeks ago


    Sandton, South Africa Dimension Data Full time

    Job Description:SAP Cloud Solution Architect position available at Dimension Data.About the Role:The SAP Cloud Solution Architect plays a key technical role in developing and closing SAP on Cloud sales opportunities in enterprise clients. As the key technical owner of SAP on Cloud sales opportunities, this professional will work closely with IBA sales...


  • Sandton, South Africa Dimension Data Full time

    Job Title: AWS Cloud Solutions ArchitectAbout the Role:We are seeking an experienced AWS Cloud Solutions Architect to join our team at Dimension Data. As a Cloud Solutions Architect, you will be responsible for designing and developing scalable solutions based on a range of technologies.Key Responsibilities:* Consult with clients and work with internal teams...


  • Sandton, South Africa Pollock and Associates Full time

    Solutions Architect Cloud ICT Sandton - Gauteng - South Africa Reporting to the GM Business Development you will support the business development sales team in providing; solutions across multiple levels, technical understanding and expertise across multiple platforms, infrastructure and hybrid cloud systems, to develop designs, solutions, architectures...