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Customer Experience Advocate
1 week ago
Key Responsibilities
The successful candidate will be responsible for:
- Sales maximization through the use of professional sales techniques.
- Maintaining high levels of customer satisfaction through excellent service delivery.
- Effective communication and collaboration with the service team to ensure efficient job completion.
- Accurate record keeping of customer interactions, service history, and vehicle details.
- Identifying and resolving customer complaints in a timely and professional manner.
- Participating in ongoing training and development programs to enhance sales and customer service skills.
Requirements and Benefits
This role requires a minimum of 2 years' experience in sales or customer service, preferably in the automotive industry. A competitive salary, comprehensive benefits package, and opportunities for career growth and development are offered in return.