Credit Management Associate

2 weeks ago


Pretoria, Gauteng, South Africa Shumani Industrial Equipment Full time

Job Description:

The Debt Collection Specialist role at Shumani Industrial Equipment requires an experienced professional to manage debtor's accounts, collections, and ensure accurate processing of payments.

Key Responsibilities:

  • Manage debtor's accounts, including collections, payments, and remittances.
  • Respond to customer inquiries and resolve queries in a timely manner.
  • Apply accounting principles and techniques to all areas of work.
  • Identify and resolve errors and discrepancies.
  • Filing of reconciliations, remittance advices, and daybooks.
  • Process new credit applications and credit limit increase requests.
  • Proactively manage debt collection on assigned portfolio of accounts.
  • Reconcile accounts and obtain remittance advices of daily payments.
  • Issuing of statements to clients using established guidelines and procedures.
  • Agree payment plans with customers and ensure adherence thereto.
  • Resolution of queries to facilitate payments from customers.
  • Prioritize and manage a challenging workload while maintaining high levels of customer service and satisfaction.
  • Liaison and communication with internal departments as required.

Qualifications and Competencies Required:

  • A minimum tertiary qualification is required: Certificate in Credit Management (Level 3 or 4).
  • 5 years or more relevant working experience.
  • Excellent knowledge of accounting principles.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Autoline/Kerridge would be beneficial.
  • Ability to communicate effectively – verbal and written.
  • Ability to cope under pressure and troubleshoot where necessary.
  • Trustworthiness and honesty in handling cash or finances.
  • Accuracy in execution.
  • Self-reliance.
  • Self-motivation.
  • Team player with ability to work independently.
  • Time management.
  • Accountability and dependability.


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