Store Manager

2 weeks ago


Pietermaritzburg, KwaZulu-Natal, South Africa iKhokha Full time
Store Manager Job Description

iKhokha is seeking a charismatic Store Manager to lead our team in Pietermaritzburg CBD. As a key member of our retail operations team, you will play a pivotal role in driving sales and activation ratios, managing in-branch marketing activities, and creating revenue-generating opportunities aligned with our goals.

Key Responsibilities:
  • People Management: Interview, recruit, and train new staff, implement performance management processes, and provide first-level HR and IR skills.
  • Asset Management: Responsible for in-store stock management, monthly stock takes, and cycle counting, maintain asset register of in-store equipment and branding materials, and have a basic understanding of POS systems for stock management.
  • Reporting and Insights: Report back to internal stakeholders weekly/monthly on store performance, share ad hoc survey results, and provide feedback on general in-store activity.
Requirements:
  • Completed Matric / Grade 12
  • Undergraduate Degree (advantageous)
  • 3+ years of experience in a similar role
  • Proven track record of achieving and surpassing targets
  • Informal market retail operations experience with a strong focus on growth and in-branch retail dynamics
  • Robust commercial skills, exceptional business acumen, and a proven ability to achieve targets in sales, marketing, and customer service
  • Excellent interpersonal and people management skills with the ability to coach and energize direct reports
  • Strong communication skills with the ability to speak both English and isiZulu
  • Valid driver's license with own reliable transportation and a clear criminal and credit record
Perks of Joining the iKhokha Tribe:
  • Work in a high-growth company with tangible results you're accountable for
  • Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions
  • Be guided by visionary leadership
  • Seize the opportunity for study leave
  • Access to on-demand learning and development
  • Experience a friendly, collaborative culture with a team of all-round-lekker humans
  • Coffee on tap and a selection of hot beverages provided by our onsite Barista

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