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Process Optimization Specialist

2 weeks ago

Johannesburg, Gauteng, South Africa Headhunters Full time

Our client in the Insurance / Financial Services industry is seeking a highly skilled Business Process Analyst to join their team. As a key member of the organization, you will be responsible for designing, implementing, and optimizing business processes to improve operational efficiency.

Duties & Responsibilities

The successful candidate will have:

  • A deep understanding of process design, engineering, and implementation.
  • Excellent leadership skills, with 3-5 years of experience leading teams.
  • Strong analytical and problem-solving skills, with the ability to manage multiple requests and meet deadlines.
  • Proficiency in Excel and PowerBI, with experience in data analysis and reporting.

You will work closely with the COO to drive operational excellence across various functions, including Marketing, Sales, Collections & Retentions, Claims, IT, Data Science & System Development, and Finance.

Requirements

To be considered for this role, you must have:

  • A degree in Business Administration, Computer Science, or related field.
  • Relevant certifications, such as CA (SA) or CIMA.
  • Experience in process improvement, systems implementation, and data analysis.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
About Us

We are a leading recruitment agency dedicated to finding top talent for our clients. Our team of experts works closely with candidates to understand their needs and preferences, ensuring a seamless hiring process.