Business Process Optimization Specialist
2 days ago
Adv Global Group is seeking a highly skilled Process Specialist to join our team in Johannesburg.
The ideal candidate will possess a strong analytical mindset, excellent communication skills, and the ability to lead cross-functional teams.
Key Responsibilities:
- Analyse and improve business processes to increase efficiency and productivity
- Develop and implement process solutions to streamline operations
- Plan, document, and analyse specific business processes to ensure compliance with company and industry standards
- Evaluate existing business processes and create flowcharts, manuals, and documentation outlining current practices
- Create overall business process flow through assembling data and studying ways to develop process improvements
- Work closely with internal departments to gather information, develop, and finalise internal processes pertaining to contracts and service delivery
- Document and update business processes by writing step-by-step guides for ease of understanding
- Oversee the implementation of improved processes through close collaboration with managers, team members, and other employees
- Consult with external expertise to ensure all processes comply on all levels and aspects of business operations
- Regularly monitor and analyse business processes through compilation of reports and consultation with departments
- Identify and mitigate process risks and issues
- Train employees on new procedures and policies and conduct ongoing analyses to ensure desired outcomes
Required Skills and Qualifications:
- Minimum Grade 12 with preferably Mathematics
- ND or Degree in relevant field of expertise
- Minimum 2 – 3 years' experience in business process analysing, designing, and implementation
- Proven experience as a Process Manager or similar role
- Advanced understanding of process improvement methodologies
Benefits:
- Fulfilling career opportunities
- Collaborative work environment
- Continuous learning and professional growth
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