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Care Home Administrator
2 months ago
We are seeking a highly skilled and experienced Care Home Administrator to support the business and clinical activity of our care home. As a key member of our team, you will be responsible for providing a comprehensive admin service, working closely with other heads of departments to ensure the smooth operation of the home.
Key Responsibilities:- Manage the provision of effective and efficient reception services, ensuring a warm and welcoming experience for residents and their families.
- Respond to enquiries from prospective residents, providing information and assistance as required.
- Coordinate admissions, ensuring a seamless transition for new residents.
- Maintain accurate records and administration systems, including resident contracts and financial information.
- Liaise with various departments, including payroll, procurement, finance, and HR, to ensure efficient and effective operations.
- Manage day-to-day payroll and queries, ensuring timely and accurate processing.
- Produce contract amendments, contracts of employment, and HR letters as required.
- Cover reception duties in the absence of the receptionist, providing exceptional customer service.
- Previous experience as a care home administrator is essential.
- A welcoming and approachable persona, with excellent communication and interpersonal skills.
- Confident in liaising with other members of staff and residents, with a strong focus on teamwork and collaboration.
- Good time management skills, with the ability to prioritize tasks and meet deadlines.
We are looking for a highly motivated and organized individual who is passionate about delivering exceptional care and support to our residents. If you have a strong background in care home administration and a commitment to excellence, we would love to hear from you.
