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Care Home Administrator

2 months ago


Johannesburg, Gauteng, South Africa Workforce Group Full time
Care Home Administrator Role

We are seeking a highly skilled and experienced Care Home Administrator to support the business and clinical activity of our care home. As a key member of our team, you will be responsible for providing a comprehensive admin service, working closely with other heads of departments to ensure the smooth operation of the home.

Key Responsibilities:
  • Manage the provision of effective and efficient reception services, ensuring a warm and welcoming experience for residents and their families.
  • Respond to enquiries from prospective residents, providing information and assistance as required.
  • Coordinate admissions, ensuring a seamless transition for new residents.
  • Maintain accurate records and administration systems, including resident contracts and financial information.
  • Liaise with various departments, including payroll, procurement, finance, and HR, to ensure efficient and effective operations.
  • Manage day-to-day payroll and queries, ensuring timely and accurate processing.
  • Produce contract amendments, contracts of employment, and HR letters as required.
  • Cover reception duties in the absence of the receptionist, providing exceptional customer service.
Requirements:
  • Previous experience as a care home administrator is essential.
  • A welcoming and approachable persona, with excellent communication and interpersonal skills.
  • Confident in liaising with other members of staff and residents, with a strong focus on teamwork and collaboration.
  • Good time management skills, with the ability to prioritize tasks and meet deadlines.

We are looking for a highly motivated and organized individual who is passionate about delivering exceptional care and support to our residents. If you have a strong background in care home administration and a commitment to excellence, we would love to hear from you.