ITIL Process Improvement Specialist
6 days ago
We are seeking a Technical ITSM Solutions Consultant to join our dynamic team at the DLK Group. As a key member of our team, you will be responsible for providing expert advice on ITIL best practices and methodologies, guiding teams in the effective use of ITSM processes.
Key Responsibilities- Deploy and implement ITSM solutions tailored to meet organizational needs.
- Configure ITSM tools to align with established IT processes, ensuring optimal performance and usability.
- Manage integration between ITSM tools and other critical systems, ensuring seamless data flow and operational efficiency.
- Maintain and troubleshoot ITSM solutions, addressing any issues that arise to minimize downtime and improve service delivery.
- Develop and deliver training sessions for staff on ITSM tools and processes, fostering a culture of continuous improvement.
- Create and maintain comprehensive documentation for all ITSM processes and tools, ensuring clarity and compliance with standards.
- Collaborate closely with cross-functional teams to align ITSM strategies with business objectives and improve service delivery.
- Generate and analyze reports on ITSM performance metrics, using insights to drive improvements in service management.
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ITIL Service Management Professional
2 hours ago
Cape Town, Western Cape, South Africa Lexisnexis Full timeWe are seeking an experienced ITIL Service Management Professional to join our global business technology organization. The ideal candidate will have a strong background in ITIL service management and experience in driving improvements in operational processes.About the RoleYou will be responsible for contributing toward the enhancements of our service...
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Process Improvement Analyst
5 hours ago
Cape Town, Western Cape, South Africa Relx Full timeWe are seeking a highly skilled Process Improvement Analyst to join our team and drive process excellence across our organization.About the RoleThis role involves analyzing current processes, identifying areas for improvement, and developing strategies to optimize performance. You will collaborate with cross-functional teams to implement process...
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Process Improvement Specialist
5 days ago
Cape Town, Western Cape, South Africa Lulalend Full timeJob SummaryWe are seeking a skilled professional to fill the position of Process Improvement Specialist. In this role, you will be responsible for identifying areas of improvement within our Operations Support Team and implementing changes to enhance efficiency and productivity.You will work closely with the team to analyze processes, identify bottlenecks,...
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Process Improvement Specialist
4 days ago
Cape Town, Western Cape, South Africa The Foschini Group Full timeJob DescriptionWe are seeking an experienced Process Improvement Specialist to join our team. As a key member of our operations department, you will be responsible for analysing existing systems and processes to identify areas for improvement and implementing solutions that optimise production output.Key ResponsibilitiesAnalyse business processes and develop...
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Process Improvement Specialist
5 days ago
Cape Town, Western Cape, South Africa Patrianna Full timePatrianna is a rapidly expanding company that offers a unique opportunity to contribute to the ongoing success of the Player Operations teams by championing quality and driving continuous improvement.About the Role:This Process Improvement Specialist position is an entry-level role responsible for ensuring consistent exceptional service from our Risk, Fraud,...
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ITIL Certified Support Specialist
2 hours ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time">Key Responsibilities:">We require an Incident Manager to oversee the entire lifecycle of IT incidents from initial report through to resolution. This includes managing the incident lifecycle from detection to resolution, ensuring timely and effective communication with stakeholders, and utilizing ITIL principles to handle incidents according to established...
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ITIL Practitioner Lead
1 week ago
Cape Town, Western Cape, South Africa DLK Group Full timeWe are looking for a skilled ITIL Practitioner Lead to join our team at the DLK Group. The ideal candidate will have a strong background in IT change management and excellent leadership skills.The key responsibilities of this role include:Developing and implementing change management processes that align with ITIL standards.Facilitating Change Advisory Board...
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Operational Process Excellence Specialist
2 hours ago
Cape Town, Western Cape, South Africa Lexisnexis Full timeAre you looking to drive process excellence and contribute to a global business technology organization? We are seeking an experienced Operational Process Excellence Specialist to join our team.About the RoleThe ideal candidate will have a strong background in ITIL service management, with experience in driving improvements in operational processes,...
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Business Process Optimisation Specialist
1 week ago
Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full timeAt Aquarius Specialist Recruitment, we are seeking a highly skilled Business Process Optimisation Specialist to join our client's team on a 6-month contractual basis. This role focuses on enhancing the efficiency of workflows, automating processes, and improving reporting accuracy across the Operations and Investment teams.Key Requirements:Educational...
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Cape Town, Western Cape, South Africa RPO Recruitment Full timeJob OverviewRPO Recruitment is currently seeking an experienced Manufacturing Process Improvement Specialist to join a leading manufacturing company in Cape Town. The successful candidate will have a proven track record of improving manufacturing processes and optimizing production workflows.Key Responsibilities:Evaluate current manufacturing practices and...
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Business Process Improvement Specialist
1 week ago
Cape Town, Western Cape, South Africa Ackermans Full timeAckermans is looking for a highly skilled Business Process Improvement Specialist to join our Operations team. In this role, you will collaborate with our Systems Manager, Business Analysts, Functional Departments, and IT teams to enhance systems, streamline processes, and drive innovative solutions.Responsibilities:Stakeholder Analysis and...
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Cape Town, Western Cape, South Africa Watershed Consulting Full timeAt Watershed Consulting, we are seeking an exceptional Manufacturing Process Improvement Specialist to join our team. This role will be responsible for identifying and implementing initiatives that deliver measurable value to our business unit.About the RoleThis individual will work closely with our systems engineer to develop systems for live tracking and...
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Business Process Optimization Specialist
4 hours ago
Cape Town, Western Cape, South Africa Relx Full timeAs a Business Process Optimization Specialist, you will play a critical role in enhancing our operational efficiency by streamlining processes, improving workflows, and implementing best practices.About the RoleThis position involves collaborating with cross-functional teams to identify areas for improvement, develop and implement process solutions, and...
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Process Improvement Specialist
2 days ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeThe Operational Excellence Lead at Surgo PTY Ltd will be responsible for developing and implementing strategic plans to optimize business processes and enhance operational efficiency. Key responsibilities include:Developing and executing strategic plans to enhance operational efficiency and effectiveness.Leveraging domain expertise in life insurance to drive...
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Process Improvement Specialist
4 days ago
Cape Town, Western Cape, South Africa TFG (The Foschini Group) Full timeAs a key member of the TFG team, you will be responsible for driving process improvement initiatives across various departments. This includes analyzing existing systems and processes to identify areas for optimization, implementing solutions that enhance production output, and developing methodologies to automate routine tasks.You will work closely with our...
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Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full timeAquarius Specialist Recruitment is seeking a Quantitative Analysis and Workflow Improvement Professional to join our client's team on a 6-month contractual basis. This role involves enhancing the efficiency of workflows, automating processes, and improving reporting accuracy across the Operations and Investment teams.Key Requirements:Educational Background:...
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Process Improvement Specialist
2 days ago
Cape Town, Western Cape, South Africa ProDevelopment Group Full timeResponsibilitiesRoot-cause analysis and resolution of production support issues within agreed service level agreement (SLA)Requirements definition for process and system enhancements, Business as Usual (BAU) changes, and production support itemsBeing involved in system's testing of both fixes and enhancementsImproving structures and processes within which...
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Process Improvement Specialist
7 days ago
Cape Town, Western Cape, South Africa Wns Analytics Full timeAbout UsWNS Analytics is a global Business Process Management leader that combines operational excellence with deep domain expertise in key industry verticals. We offer business value to + global clients by delivering a full range of basic to complex processes from our eight delivery centers across South Africa.We are a strategic partner for delivering...
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Service Delivery Improvement Lead
2 hours ago
Cape Town, Western Cape, South Africa Lexisnexis Full timeWe are seeking an experienced Service Delivery Improvement Lead to join our global business technology organization. The ideal candidate will have a strong background in ITIL service management and experience in driving improvements in operational processes.About the RoleYou will be responsible for contributing toward the enhancements of our service...
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Manufacturing Process Improvement Specialist
1 week ago
Cape Town, Western Cape, South Africa Western Cape Recruitment Full timeWe are looking for a skilled Continuous Improvement Engineer to join our Western Cape Recruitment team.Job DescriptionAs a CI Engineer, you will be responsible for implementing and driving continuous improvement processes in the manufacturing of Plugs and Moulds for the Tooling department. Your key responsibility will be to improve efficiency by analysing...