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Construction Key Account Manager
2 months ago
As a Construction Key Account Manager, you will be responsible for leading and coordinating Pan African and Regional Key Accounts in the Construction and CRT sectors. Your primary objective will be to drive business development through CRM build-up, identify attractive and accessible Key Accounts, and manage KA customers in line with the Customer Value Proposition.
Key Responsibilities:- Manage and grow VE business with existing Construction and CRT customers, and develop profitable new business with identified prospects.
- Plan and conduct sales negotiations with decision makers in CRT and Construction KA companies.
- Develop, update, and implement Account Plans for each Construction and CRT key account, covering products, services, packages, contracts, prices, credit, and marketing activities.
- Monitor and analyze sales performances, taking appropriate action to improve results.
- Understand and keep track of fast-changing customer needs and business environments to ensure the most appropriate services are provided.
- Maintain a good understanding of business and technical developments within the Construction and CRT sectors.
- Contribute to the development of Construction and CRT Customer Value Propositions (CVP) and marketing initiatives.
- Promote the usage and use of CRM tools and C4C platforms.
- Drive alignment between colleagues and stakeholders' cross-functions, coordinating activities with supply, credit, marketing, and central teams to overcome barriers to growth and address issues.
- Marketing, Commercial, or Lubes & Fuels professional with at least 5 years' experience in sales and account management to multiple end-user businesses or franchisees.
- Strong Commercial exposure with sound lubricants & Fuels market experience, track record of successfully developing and delivering added value initiatives.
- Good front-line ability to engage with key accounts in different regions in Africa.
- Excellent project management and thought leadership skills, strong collaboration/teamwork skills, and a problem-solver with a results-orientation.
- Proven capability to translate strategic vision into operational execution.
- Proven record of delivery in sales at regional account level in a B2B/B2C environment (including OEM) will be an advantage.
- Good understanding of sales tools and processes.
- Experience of developing and implementing marketing strategies.
- Experience of developing and implementing pricing strategies.
- Excellent interpersonal skills.
- Commercial instinct and strong customer orientation.
- Experience of managing relationships at high levels within large regional companies.
- Demonstrated experience developing and negotiating multi-year sales agreements.