Customer Experience Leader

Job Identification: We are seeking a passionate and driven Customer Experience leader to join our dynamic team.In this role, you will play a critical part in leading and supporting a team of coaches, with the focus on enhancing the soft skills of our customer service team.Key ResponsibilitiesOversee and support a team of coaches, driving initiatives that...

We are seeking an experienced Training and Development Expert to lead our Customer Service Learning and Quality team in Cape Town, South Africa. As a Senior Customer Experience Leader, you will be responsible for managing a team of experts, driving site performance, and developing quality solutions.This role requires a self-motivated, energetic, and...

Job OverviewWe are looking for a highly motivated Sales and Customer Experience Leader to join our team at Boardroom Appointments. In this role, you will be responsible for driving sales growth and maintaining outstanding customer service standards.Responsibilities:Lead a high-performing team to deliver excellent customer serviceAnalyze store sales data and...

Job Description:Cape Union Mart is seeking a highly motivated Assistant Store Leader to join our team. As a key member of our retail operations, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Provide exceptional customer service by implementing a customer-centric approachLead talent...

The Shoprite Group of Companies seeks a talented individual to lead the Customer Contact Centre (CCC) in delivering exceptional customer experiences. As the Customer Services Manager, you will be responsible for providing managerial leadership and operational excellence in the evolution of our CCC service delivery.You will manage all aspects pertaining to...

About the JobAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, with a wide range of services and features that enable businesses to innovate and grow.Your Key Responsibilities:Provide customers with deep technical expertise in your domain to advance adoption of AWS products in service to customer goals.Lead...

Job DescriptionWe are seeking a highly skilled Sales Team Leader to join our team. As a Discovery Brand Ambassador and Sales Team Leader, you will embody the core values of Findojobs-za and demonstrate a strong capability to orchestrate exceptional customer experiences. Your primary focus will be on driving Discovery Bank sales and creating opportunities for...

Job title: Customer Experience Team LeaderJob Location: Western Cape, Cape TownDeadline: April 18, 2025Your Purpose...Be the custodian of service and operational communications with all members; ensuring all members receive relevant communications in a timeous and professional way.Oversee the team responsible for service escalations, including specific...

About the Job">We are currently seeking a highly skilled Technical Advisor to join our dynamic team at SA Commercial (Pty) Ltd.This role involves providing technical support to customers, resolving their issues promptly and efficiently, and collaborating with team leaders to enhance customer experiences.The ideal candidate will have a passion for technology,...

About the RoleThis Quality Analyst position is an exciting opportunity to join Ascensos and support one of our utilities clients in South Africa.The successful candidate will play a critical part in ensuring service excellence, process improvement, and customer satisfaction through quality assurance frameworks, coaching, data-driven insights, and...

As a Customer Experience Director at Starbucks South Africa, you will be responsible for creating and implementing customer experience strategies that drive loyalty and retention.Your responsibilities will include:Analyzing customer feedback and identifying opportunities for improvement.Developing and implementing customer experience initiatives that drive...

At ENGINEERINGUK, we are seeking a Customer Experience Manager to ensure that customer issues and concerns are addressed efficiently and effectively.The successful candidate will be responsible for achieving customer and client KPI targets in relation to all contacts received via multiple channels, while working within the requirements of data protection...

About the Position:We're seeking an exceptional leader to drive customer service excellence in our organization.The ideal candidate will have a strong understanding of consumer behavior, customer service expectations, and regulatory requirements.You'll be responsible for optimizing support processes, implementing best practices, and using data analytics to...

Sales Floor Team LeadWe are seeking a highly organized and customer-focused Sales Floor Team Lead to join our team. As a key member of our sales floor team, you will be responsible for leading customer service initiatives, managing inventory, and contributing to the overall success of our retail operations.Key Responsibilities:CUSTOMER SERVICE: Develop and...

Job title : Customer Experience Team LeaderJob Location : Western Cape, Cape TownDeadline : April 18, 2025Quick Recommended LinksJobs by Location Job by industries Your Purpose...Be the custodian of service and operational communications with all members; ensuring all members receive relevant communications in a timeous and professional way. Oversee the...

About UsAt OneDayOnly, we're a dynamic team of experts passionate about delivering exceptional customer experiences. As an Assistant Customer Service Manager, you'll be part of a high-performing team that's dedicated to driving growth and success in the retail industry.Key Responsibilities:People Management & Performance:Lead and manage customer service...

Our purpose is…To change people's lives for the better through wellness. We are passionate about supporting people to lead healthy fulfilled lives by providing a space where they can focus on their physical, mental and social well-being.Our mission is to create an environment where wellness works for everyone. At Virgin Active wellness is not just about...

About the OpportunityWe are looking for an experienced Assistant Director Customer Experience to join our team at OneDayOnly. The ideal candidate will have a strong background in customer service management and be able to drive process improvements.In this role, you will support the Head of Customer Service in overseeing department operations, driving...

About Our CompanyTTEC is a global leader in customer experience technology and services. Our mission is to deliver exceptional customer experiences that drive business results.Job DescriptionWe are seeking a highly skilled Senior Customer Experience Specialist to join our team. In this role, you will be responsible for providing exceptional customer service,...

About the JobThis role will be responsible for ensuring that our utility clients' processes are adhering to industry standards and regulations. The successful candidate will have experience in quality assurance frameworks, customer service excellence, and process improvements.Key ResponsibilitiesConduct regular quality audits to identify areas for...