Boutique Hotel General Director

6 days ago


Polokwane, Limpopo, South Africa Kontak Recruitment Full time

General Manager Position

We are seeking a seasoned General Manager to lead our luxury boutique hotel and conference centre. As a dynamic leader, you will oversee all aspects of operations, ensuring exceptional guest experiences and service quality.


About Us

Kontak Recruitment is a leading recruitment agency dedicated to connecting talented individuals with exciting opportunities in hospitality management.


Responsibilities

  • Oversee daily hotel operations, ensuring exceptional guest experiences and service quality
  • Develop and implement operational policies and procedures to enhance efficiency
  • Lead, mentor, and manage all hotel staff, fostering a positive and productive work environment
  • Prepare and manage budgets, monitor financial performance, and implement cost-control measures
  • Develop and execute sales and marketing plans to drive revenue and increase occupancy rates
  • Ensure compliance with health, safety, and licensing regulations
  • Maintain the property, including guest rooms, public areas, and event spaces, to the highest standards
  • Coordinate with the events team to plan and execute conferences, weddings, and other functions
  • Address and resolve guest complaints and concerns promptly
  • Analyze guest feedback and implement improvements to enhance the guest experience
  • Establish and maintain relationships with vendors, suppliers, and local community organizations
  • Monitor industry trends and competitor activities to identify opportunities for improvement
  • Report directly to the owners or board of directors on operational and financial matters


What We Offer

Accommodation and a competitive salary package


How to Apply

Please submit your application, excluding scanned CVs. Only shortlisted candidates will be contacted due to the volume of applications.



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