Boutique Hotel General Director
6 days ago
General Manager Position
We are seeking a seasoned General Manager to lead our luxury boutique hotel and conference centre. As a dynamic leader, you will oversee all aspects of operations, ensuring exceptional guest experiences and service quality.
About Us
Kontak Recruitment is a leading recruitment agency dedicated to connecting talented individuals with exciting opportunities in hospitality management.
Responsibilities
- Oversee daily hotel operations, ensuring exceptional guest experiences and service quality
- Develop and implement operational policies and procedures to enhance efficiency
- Lead, mentor, and manage all hotel staff, fostering a positive and productive work environment
- Prepare and manage budgets, monitor financial performance, and implement cost-control measures
- Develop and execute sales and marketing plans to drive revenue and increase occupancy rates
- Ensure compliance with health, safety, and licensing regulations
- Maintain the property, including guest rooms, public areas, and event spaces, to the highest standards
- Coordinate with the events team to plan and execute conferences, weddings, and other functions
- Address and resolve guest complaints and concerns promptly
- Analyze guest feedback and implement improvements to enhance the guest experience
- Establish and maintain relationships with vendors, suppliers, and local community organizations
- Monitor industry trends and competitor activities to identify opportunities for improvement
- Report directly to the owners or board of directors on operational and financial matters
What We Offer
Accommodation and a competitive salary package
How to Apply
Please submit your application, excluding scanned CVs. Only shortlisted candidates will be contacted due to the volume of applications.
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