Academic Assistant

6 days ago


Pretoria, Gauteng, South Africa Network Recruitment Full time
Key Responsibilities
  • Customer Management (External and Internal): Assist with managing customers by performing standard activities and providing solutions for first call resolution and completion of customer requests executed according to the required standard.
  • Customer Needs & Analysis: Gather relevant information to assist in resolving customer requests by asking questions and probing for clarity.
Required Skills and Qualifications
  • Matric / Grade 12 or SAQA Accredited Equivalent;
  • RE 5 (Advantageous); STI Qualification (Advantageous); FAIS recognised qualification (Advantageous); Class of Business Certification (Advantageous).


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