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Artisan Support Specialist
2 months ago
Position Overview
The Artisan Support Specialist plays a crucial role in assisting skilled craftsmen with maintenance tasks and ensuring that all necessary tools and materials are readily available on-site. This position requires a proactive approach to cost management and operational efficiency.
Key Responsibilities
- Exhibit a strong awareness of cost implications and contribute positively to productivity levels.
- Recognize and report potential risks that could lead to increased expenses.
- Implement strategies to minimize waste and identify opportunities for process enhancements.
- Foster effective relationships with key stakeholders to meet work expectations.
- Uphold service level agreements to build trust and reliability.
- Deliver high-quality work by adhering to established standards and compliance regulations.
- Utilize improved processes to maintain operational effectiveness.
- Ensure accuracy in work delivery to achieve consistent outcomes.
- Leverage knowledge and experience to propose solutions that enhance service quality.
- Follow quality benchmarks, turnaround times, and organizational policies diligently.
- Complete necessary administrative tasks, ensuring timely and accurate reporting.
- Conduct work in alignment with the organization's values and ethical standards.
- Adhere to governance and compliance protocols, escalating issues as needed.
- Regularly identify and communicate risks as part of routine operations.
- Seek constructive feedback on performance and implement improvement actions.
- Identify personal development needs and create a tailored development plan.
- Stay informed about learning opportunities and industry trends.
- Contribute to a collaborative team environment, working towards shared objectives.
- Respect and value diverse contributions within the team.
- Share relevant information and insights that benefit team performance.
Additional Information
All appointments will be made in accordance with FirstRand Group's Employment Equity plan, which supports the recruitment and advancement of individuals with disabilities. Candidates may voluntarily disclose disability information, which will be kept confidential unless legally required to share.
