Sales and Customer Experience Expert
1 month ago
As a Sales and Customer Experience Expert, you will play a crucial role in driving sales growth and delivering exceptional customer service at OUTsurance.
We are seeking a highly motivated and results-driven individual to join our team. In this role, you will be responsible for interacting with clients, increasing sales, and elevating customer experience through your outstanding communication and interpersonal skills.
About YouTo succeed in this role, you will need to have previous experience dealing with clients in a sales capacity, as well as exposure to sales and/or client care. You should be flexible to work shifts up to 6pm on weekdays and work weekends (specific hours will be discussed).
You must be able to align your personal work values to the OUTsurance values of Awesome Service, Recognition, Honesty, Profitability, People Development, Passion, and Recognition.
The Job Requirements- Cold Calling: Convert Incoming lead/quotes to sales in terms of minimum quantity and quality targets.
- Customer Interaction: Offer guidance, point out pet products, and assist customers in making purchasing decisions.
- Communication Skills: Utilize persuasion techniques when necessary to close sales and handle customer phone calls and emails in a polite, professional, and prompt manner.
- Sales Results: Work towards achieving individual and team objectives and be accountable for sales results.
An ideal candidate will be enthusiastic about dealing with people in a stressful, deadline-oriented environment and possess excellent telephone etiquette and communication skills. They will also be remunerated on a performance-based salary system.
Compensation and BenefitsThe estimated salary for this role is between R150,000 - R200,000 per annum, depending on experience. Additionally, OUTsurance offers a range of benefits, including career development opportunities and a dynamic work environment.
About OUTsuranceOUTsurance Insurance Company Ltd is committed to creating a diverse and inclusive workplace culture. Preference will be given to individuals who meet the job requirements and are from the various designated groups.
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