Customer Service Expert

4 weeks ago


Claremont, Western Cape, South Africa Unlimited Force Marketing Full time
Unlimited Force Marketing is seeking a dedicated and personable Customer Service Representative to provide exceptional customer support.

In this role, you will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. To excel in this position, the ideal candidate will be customer-focused, proactive, and efficient in addressing customer needs.

The salary for this position is estimated to be around $45,000 - $55,000 per year, based on industry standards and location considerations.

Job Description:
We are looking for an individual who can provide top-notch customer service by:
1. Responding to customer inquiries in a timely and professional manner
2. Resolving customer complaints and issues efficiently
3. Providing accurate and helpful information to customers

Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Customer-centric approach and positive attitude

Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment

Other Requirements:
- High school diploma or equivalent required
- Previous customer service experience preferred


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