Broker Administrator Kloof

5 days ago


Durban, KwaZulu-Natal, South Africa HC Recruit (Pty) Ltd Full time

We are seeking a highly skilled Broker Administrator to join our team at HC Recruit (Pty) Ltd.

Job Description:

The successful candidate will be responsible for engaging with external customer's brokers and suppliers regarding the tracking and processing of insurance claims, as well as other related administration duties.

To be considered for this role, you must have a strong understanding of short term insurance and a minimum of 5 years' experience in claims administration. A NQF 5 qualification in Short Term Insurance or a minimum of 120 FAIS credits is also required.

  • Technical Competencies:
  • Assessing short term claims received.
  • Appointment of assessors/loss adjusters.
  • Authorization of claims and maintaining a good working relationship with all external service providers.
  • Panel beater authorizations for approved motor claims.
  • Attending to emails, incoming calls, broker queries etc.
  • Preparation of repudiation and/or no cover letters for sign off.
  • Attend to the speedy claims payments & closing of claims on all systems.
  • Behavioural Competencies:
  • Computer literate.
  • People oriented.
  • Logical thinker.
  • Task driven.
  • High attention to detail.


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