Electrical Sales Representative
4 weeks ago
About the Role:
We are seeking a highly skilled and motivated Counter Sales Specialist to join our team at ACDC Dynamics. As a Counter Sales Specialist, you will be the first point of contact for customers, providing exceptional customer service and ensuring a seamless shopping experience.
Key Responsibilities:
- Provide excellent customer service, responding to customer queries and resolving issues in a professional manner.
- Develop and maintain strong product knowledge to inform and increase sales.
- Follow up on orders to prevent delays and ensure customer satisfaction.
- Ensure a clean and tidy counter area, maintaining a high level of presentation.
- Assist customers with their queries, providing solutions and recommendations.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Maintain accurate records and reports, including back orders and sales data.
- Stay up-to-date with product information, promotions, and special offers.
- Perform other duties as required by management.
Requirements:
- Matric qualification.
- Electrical qualification an advantage.
- Experience in a consumer/retail environment, selling electrical products.
- Excellent verbal and written communication skills.
- Ability to work in a high-pressure environment.
- Customer service and interpersonal skills.
- Physical fitness and stamina.
Attributes:
- Attention to detail.
- Punctuality.
- Ability to work well under pressure.
- Good communication and interpersonal skills.
- Organizational and administrative skills.
About Us:
ACDC Dynamics is a dynamic and growing company, committed to providing exceptional customer service and delivering high-quality products. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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