Network Infrastructure Specialist
1 month ago
Job Summary
We are seeking a highly skilled Network Support Technician to join our team at MECS Africa. The successful candidate will be responsible for monitoring and maintaining our network systems, including LAN, WAN, and WIFI.
Key Responsibilities
- Monitor and maintain network systems, including LAN, WAN, and WIFI.
- Resolve network-related issues and user training issues, minimizing downtime and optimizing performance.
- Install, configure, and support network hardware and software, such as routers, switches, firewalls, and servers.
- Escalate complex problems to external providers and ensure timeous resolution.
- Assist in network upgrades, expansions, and security improvements.
- Administer departmental networks.
- Ensure network documentation is up-to-date, including diagrams, equipment lists, and procedures.
- Perform regular network performance checks, security monitoring, and backup management.
Requirements
- Network certification (e.g. MCSE).
- Strong understanding of networking protocols (TCP/IP, DNS, DHCP) and operating systems (Windows).
- Experience with network security practices, including firewalls and encryption management.
- Ability to troubleshoot network connectivity issues and implement solutions efficiently.
- Knowledge of network monitoring tools and diagnostic software.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills, both written and verbal.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional development.
- A respectful work environment in upmarket offices.
About MECS Africa
MECS Africa is a leading provider of network infrastructure solutions. Our team of experts is dedicated to delivering high-quality services and support to our clients.
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